FAQs

Frequently Asked Questions (FAQs) - Oliver & Annis Purses

1. What makes Oliver & Annis purses unique? Oliver & Annis purses are distinguished by their contemporary designs, superior craftsmanship, and commitment to quality. Each purse is a testament to our dedication to style, functionality, and enduring elegance.

2. What materials are used in Oliver & Annis purses? We pride ourselves on using premium materials, including vegan leather, and high-quality fabrics. Our purses are thoughtfully crafted to offer a perfect combination of luxury and durability.

3. How should I care for my Oliver & Annis purse? To maintain the longevity of your purse, avoid prolonged exposure to direct sunlight, extreme weather conditions, and moisture. Clean with a soft, damp cloth and store it in a dust bag when not in use. Refer to the care guide included with your purchase for specific instructions.

4. Can I personalize or monogram my purse? Currently, we do not offer personalization or monogramming services. However, we are exploring options to provide unique customization in the future. Stay tuned for updates on personalized offerings.

5. What is the shipping cost and delivery time? Shipping costs and delivery times vary based on your location. We aim to get your package out to you as soon as we can.

7. Can I return or exchange my purse? Certainly. We offer a hassle-free return and exchange policy. Review our Returns and Exchanges page for eligibility criteria, the return process, and any associated terms. Our aim is to ensure your satisfaction with every Oliver & Annis purchase. 

8. How can I contact Oliver & Annis customer support? For any inquiries or assistance, our dedicated customer service team is here to help. Reach out through the contact form on our website.

 

Thank you! The Oliver & Annis team.