FAQs

 

1. What are the shipping costs? We offer free shipping for all domestic and international orders. 

2. What's your return policy? We offer a hassle-free 90 day return and exchange policy including a 1 year money back guarantee with all purchases to ensure your satisfaction with every Oliver & Annis purchase. 

3. How can I contact Oliver & Annis customer support? For any assistance, our amazing customer service team is here to help. Reach out through the contact form on our website.

4. What makes Oliver & Annis purses unique? Oliver & Annis purses are distinguished by their contemporary designs, superior craftsmanship, and commitment to quality. Each purse is a testament to our dedication to style, functionality, and enduring elegance.

5. What materials are used in Oliver & Annis purses? We pride ourselves on using premium materials, including the highest quality PU leather, and other high-quality fabrics. Our purses are thoughtfully crafted to offer a perfect combination of luxury and durability.

6. How should I care for my Oliver & Annis purse? To maintain the longevity of your purse, avoid prolonged exposure to direct sunlight, extreme weather conditions, and moisture. Clean with a soft, damp cloth and store in a dust bag when not in use. Refer to the care guide included with your purchase for specific instructions.

7. Can I personalize or monogram my purse? Currently, we do not offer personalization or monogramming services. However, we are exploring options to provide unique customization in the future. Stay tuned for updates on personalized offerings.

 

Thank you. The Oliver & Annis team.